Information indicated under the Act on Specified Commercial Transactions

Store Information

Name of Store OWNDAYS Online Store
Name of Distributor OWNDAYS Inc.
Sales Manager Shuji Tanaka
Address 〒140-0002 東京都品川区東品川2-2-8 スフィアタワー天王洲 27F
Business Hours 0120-900-298

Business Hours:10:00 - 21:00 (also available on Saturdays, Sundays, and holidays, excluding December 30th - January 3rd)

Home Page https://www.owndays.com/
Products Line Optical Retail Business
Sales Quantity The number of items in stock is limited for each product.
The amount that can be purchased in a single order is less than 300,000 yen.
Product Price Product price displayed on this website (listed price).
Required fees other than the product price Consumption tax: 10% of the product price
Cash on delivery fee: 330 yen (tax included)

No cash on delivery fee for purchases of 11,000 yen or more (tax included).

Shipping Free shipping throughout Japan for orders of ¥ 3,300 or more (tax included)
How to Order Internet
Expiration Date of Application Please pay within 8 days after ordering.
If payment cannot be confirmed within 8 days of ordering, the order may be canceled.
Delivery Date After confirming your order and payment, we will ship the product in about 3 business days (or 8 business days for custom lenses).

Delivery may be delayed depending on product inventory, traffic conditions, and weather.

The above does not apply to products with a specified delivery date. Please be sure to check each product page.

Payment method / payment deadline / shipping time

The estimated shipping date may change depending on the lens/option you choose and the payment method.

Cash on Delivery

Payment Deadline Upon receipt of products
Shipping Time 3 to 8 business days after order confirmation
  • Handling fee of 330 yen (tax included) will be charged if the purchase amount is less than 11,000 yen (tax included).

Credit Card

Payment Deadline Date of Withdrawal
Shipping Time 3 to 8 business days after credit card approval
Number of Payments One time payment
  • Depending on the timing of the payment, the amount may be deducted before the product arrives.

  • For reserved products, you will be billed when your order is confirmed.

Payment at Convenience Stores (Prepayment)

Payment Deadline Within 8 days of ordering
Shipping Time 3 to 8 business days after payment is confirmed
Available Convenience Stores Seven-Eleven / Lawson / FamilyMart / Daily Yamazaki / Ministop / Seicomart
  • Payment is by cash only. Credit cards and electronic money are not accepted.

Mobile Payment

Payment Deadline Billed as part of your monthly mobile phone bill
Shipping Time 3 to 8 business days after payment is confirmed
Available Telecommunications Carriers au / DoCoMo / SoftBank
  • The procedure differs depending on the telecommunications carrier you use.

  • There is a limit to the amount of DoCoMo Payment (Combined Phone Bill Payment) that can be used each month. For more information, please check NTT DOCOMO website.Click here for details.

  • NTT DoCoMo will give points, but SoftBank will not give points.

Amazon Account

Shipping Time 3 to 8 business days after order confirmation

LINE Pay

Shipping Time 3 to 8 business days after order confirmation

PayPay

Shipping Time 3 to 8 business days after order confirmation

Rakuten Pay

You can make a smooth payment using your usual Rakuten ID and password.
Earn and use Rakuten points! Please use Rakuten Pay, which is "easy," "secure," and "profitable.”

* Rakuten Points can only be earned by paying with Rakuten Card, Rakuten Points, or Rakuten Cash.

Shipping Time 3 to 8 business days after order confirmation
Available Card Brands 楽天ペイ
  • 楽天ペイを利用したご注文のお支払い方法を変更することはできません。キャンセルをお申し出いただき、改めてお客様自身にてご注文ください。

  • 楽天ポイント利用分については楽天から送信される自動配信メール、もしくは楽天ペイ利用履歴にてご確認ください

Apple Pay

Shipping Time 3 to 8 business days after order confirmation

ベリトランス後払い(コンビニ後払い)

お支払い期限 請求書発行から14日以内
発送時期 ご注文確認後3-8営業日
後払い手数料 無料
利用限度額 55,000円(税込)
概要

● 請求書は商品とは別に株式会社SCOREより郵送されます。発行から14日以内にコンビニでお支払いください。
● お客様に対する代金債権とそれに付帯する個人情報(定義は、個人情報の保護に関する法律第2条第1項に従います。)は、包括的な決済サービスを提供する株式会社DGフィナンシャルテクノロジーに譲渡・提供されたうえで、さらに同社から後払い決済サービスを提供する 株式会社SCOREに対し、再譲渡・提供されますので、当該第三者への譲渡・提供に同意の上、お申込みください。

【提供先の個人情報の利用目的】

以下URL(個人情報の取扱いについて)よりご確認ください。
株式会社DGフィナンシャルテクノロジーhttps://www.veritrans.co.jp/privacy/operation.html 株式会社SCOREhttps://corp.scoring.jp/privacypolicy/

【提供する個人情報】

氏名、電話番号、住所0、Eメールアドレス※ その他、個人情報には該当しない、購入商品や取引金額等の決済データも専用システムにて提供されます。

● 株式会社SCOREが行う与信審査の結果により、後払い決済をご利用頂けない場合がございます。
● 株式会社DGフィナンシャルテクノロジー 、株式会社SCOREの詳細は以下URLよりご確認ください。
株式会社DGフィナンシャルテクノロジーについてhttps://www.veritrans.co.jp/ 株式会社SCOREについてhttps://www.scoring.jp/consumer/

● 以下の場合、後払い決済をご利用いただけません。予めご了承ください。

  • 郵便局留め・運送会社営業所留め(郵便局または営業所での引き取り)を指定して行う発送
  • 商品の転送を指定して行う発送
  • 郵送先住所が「病院」「ホテル」「学校」である場合に、郵送先の名義が当該病院等の職員以外となっている状態で行う発送
  • 鉄道の駅前など、公共の場所に設置された宅配・集荷ボックスを郵送先として行う発送(マンション等の集合住宅または一軒家に、当該住居の住居者のために設けられた宅配ボックスは除きます)
  • コンビニエンスストア店頭での受け渡しを指定して行う発送

個人情報の提供に関する問合せ先:0120-900-298(フリーダイヤル)

● 下記スマートフォンアプリからお支払い可能です。

  • LINEPay請求書支払い
  • 楽天銀行コンビニ支払サービス(アプリで払込票支払)

Returns/ Exchanges

If you wish to return or exchange any product, please be sure to contact us in advance by e-mail. Please include your name, address, contact information, and the reason why you wish to return or exchange the product.

mail:ec.jp@owndays.com

Please note that @yahoo.co.jp email is not available.

Conditions for Returns or Exchanges

Shipping cost should be paid by us (cash on delivery) If the product has an initial product defect or other problem within 30 days of delivery, we will accept the return or exchange.
Shipping cost should be paid by you (prepaid) Eyeglasses without degrees (packaged products only) can be returned or exchanged within one week of delivery if the product is unopened and unused, or if it has been used only for trial wear indoors.

Not Eligible for Return or Exchange

We will not accept any return or exchange if the product falls under any of the following items:

  • Glasses without degrees other than those in the package;
  • Products that have been scratched, stained, or damaged due to your responsibility;
  • Products without a box, package, or delivery note;
  • Products for sale;
  • Products processed by you; or
  • Products that have been purchased for more than one month.

Precautions When Returning Products

When returning a product for refund or exchange, please note the following points:

  • Please be sure to enclose a delivery note;
  • Please use "Yu-pack" or "Home delivery service";
  • Please keep a copy of the invoice in a safe place;
  • Please return the package as it is; or
  • Please do not enclose any cash.

Refund Policy

When you paid by credit card The refund will be made through your credit card company.
When you paid at a convenience store We will refund your money to your bank account.
When you paid by cash on delivery We will refund your money to your bank account.
When you paid by mobile phone The refund will be made through your mobile phone company.

* For SoftBank, some products cannot be returned within one month. If you wish to return a portion of the product, you will need to cancel the entire order, and place another order.

When you paid by Amazon Pay The refund will be made by the credit card company you used for Amazon Pay.
When you paid by LINE Pay The amount will be refunded to your LINE Pay balance.
When you paid by PayPay The amount will be refunded to your PayPay balance.
When you paid by Apple Pay The refund will be made by the credit card company you used for Apple Pay.
ベリトランス後払い(コンビニ後払い)でお支払いの場合 <お支払い前(一部商品のみを返品)>返品商品を除いたご購入商品代金の請求書を再発行いたします。初回に届いた請求書は破棄していただき、改めてお届けする請求書にて支払いをお願いいたします。
<お支払い前>請求を取り消しいたしますので、お手元の請求書は破棄をお願いします。
<お支払い後>弊社よりお客様の銀行口座への返金とさせていただきます。

請求書が届かない、請求書を紛失してしまった等ございましたら、下記URL、お問い合わせ先までご連絡をいただけますようお願いいたします。
https://www.scoring.jp/inquiry_payment/
  • Please note that if the refund is made for your convenience, the refund amount will be the product price minus the shipping fee at the time of shipment (and in the case of cash on delivery, its fee is also included).。

  • For customers who purchased by credit card, the refund amount will be sent back to the credit card used for the purchase.

  • Please note that a refund cannot be made at the convenience store where the payment was made.

  • For purchases made with LINE Pay, it may take around 2 weeks for the funds to be refunded to your LINE Pay balance.

Prescription Lens Warranty

Lens replacement due to a difference in degree is available free of charge only once within 30 days after the product arrives. ⇒ Shipping cost should be paid by you (prepaid)

Shipping Destination

〒120-0043
東京都足立区千住宮元町28-6 5号倉庫 2F
OWNDAYS Inc.
OWNDAYS Online Store Return/Exchange Section
TEL:0120-900-298

Business Hours: 10:00 a.m. - 9:00 p.m. (also available on Saturdays, Sundays, and holidays, excluding December 30th - January 3rd)

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